In the European Union (EU), consumers have certain legal rights when it comes to returning goods that they have purchased. These rights vary depending on the specific country, but in general, consumers have the right to return goods within a certain timeframe if they are not satisfied with them.

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When it comes to custom-made items, the legal rights of consumers may be more limited than with standard, off-the-shelf goods. This is because custom-made items are typically made to the specific specifications of the consumer, and therefore cannot be resold to another customer.

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However, consumers still have some rights when it comes to custom-made items. For example, if a custom-made item is not made to the specifications agreed upon by the consumer, or if it is defective in some way, the consumer has the right to request a repair or replacement. If these options are not possible or satisfactory, the consumer may be entitled to a refund.

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It's also good for merchants to have a clear and transparent return policy for custom-made items, which should be communicated to the consumer before the purchase is made. This can include information on the consumer's rights, the conditions under which a return or refund will be accepted, and the process for making a return.

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In general, it is important for consumers to be aware of their legal rights when purchasing custom-made items, and for merchants to have clear and transparent return policies in place. Consumers should also make sure to read and understand the terms and conditions of a purchase before making a decision, and to keep all relevant documents and correspondence related to the purchase in case they need to make a return or claim.

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In the EU, some of the main laws that govern consumer rights are the Consumer Sales and Guarantees Directive (1999/44/EC) and the Consumer Protection Cooperation Regulation ( No. 2006/2004), that apply to all EU member states. They set a minimum level of consumer protection and harmonize the return policies across EU.

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In summary, while custom-made items may have more limited return rights than standard items, consumers in the EU still have some legal rights when it comes to returning custom-made items that are not up to their expectations or defective, and it is important for merchants to have a clear and transparent return policy for custom-made items to ensure that consumer rights are protected.

Digital art is non-refundable due to its nature as a digital product, but we will provide a refund or replacement in case of any errors on our part.
 

Copyright: All digital art sold on our site are original works created by our artists. The copyright of all digital art remains with the artist. By purchasing digital art, the customer is granted a non-exclusive license to use the digital art for personal or commercial use. The customer may not resell or redistribute the digital art in any form.

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Additional Information: If you have any questions or concerns about our digital art shipping policy, please contact our customer support team at [www.k6module.ie].

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By purchasing digital art from our site, customers acknowledge and agree to the terms of this digital art shipping policy.

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It is important to note that the policy apply depending on the specific artwork being sold, so customers should read the policy carefully before making a purchase.

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A copyright policy for custom made items in the EU should include the following key points:

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1. Ownership: It should be clearly stated that the client, as the commissioning party, owns the physical item but the artist or creator retains the rights to the intellectual property, including the copyright. The EU copyright law states that the copyright in a work created by an employee in the course of their employment is owned by the employer, unless otherwise agreed between the parties. The policy should clearly state that the item is a custom made item and not created in the course of employment.

2. Reproduction: The artist or creator should retain the right to reproduce the custom made item for the purposes of display, promotion, and archival. However, the reproduction should not be used for commercial gain without the client's permission. The EU copyright law states that the copyright holder has the exclusive right to reproduce the work and make it available to the public.

3. Attribution: The artist or creator should be given proper credit for their work, and the client should not remove or alter any identification marks or branding on the item. The EU moral rights law states that the author of a work has the right to be identified as such, and the right to object to any distortion, mutilation or other modification of the work, or any other derogatory action in relation to the work, which would be prejudicial to his honor or reputation.

4. Modification: The client should not modify or alter the custom made item without the artist or creator's permission. The EU copyright law states that the copyright holder has the exclusive right to make adaptations of the work.

5. Infringement: The artist or creator should have the right to take legal action if the client uses the custom made item in an infringing manner, such as reproducing it for commercial gain without permission. The EU copyright law states that any infringement of copyright is prohibited, and the copyright holder may take legal action to enforce their rights.

6. Dispute Resolution: The policy should include a process for resolving disputes that may arise between the artist or creator and the client. The EU promotes the use of alternative dispute resolution methods, such as mediation, to resolve disputes.

7. Governing Law: The policy should specify the governing law and jurisdiction in case of any dispute. The EU has harmonized copyright law across all its member states, but there can be some variations in how the law is applied in each country.

8. Limitation of Liability: The policy should limit the liability of the artist or creator in case of any damages resulting from the use of the custom-made item. The EU law on product liability states that the producer of a product is liable for damage caused by a defect in the product.

 

In summary, custom-made items are unique pieces that are created as per the client's instruction, the copyright policy should clearly state the ownership rights, reproduction rights, attribution rights, modification rights, dispute resolution process, the governing law and jurisdiction in case of any dispute and also the limitation of liability. All the rights should be in compliance with the EU copyright and moral rights laws, and the EU promotes alternative dispute resolution methods.